Refund policy

Return & Refund Policy

Returns We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. To initiate a return, please log in to your account and submit a return request. Our team will review it within 48 hours.

Non-Returnable Items For hygiene reasons, the following items cannot be returned or exchanged:

• Swimwear and lingerie
• Items marked as final sale

Defective or Incorrect Items If you received a defective or incorrect item, please contact us at support@le-charivari.com within 48 hours of delivery with a clear photo of the issue. We will cover the return shipping cost and offer a full refund or replacement.

Return Shipping Return shipping costs are the customer's responsibility unless the item is defective or incorrect. Please note that international return shipping fees may vary depending on your country.

Refunds Once your return is received and inspected, you will be notified by email. Approved refunds are processed within 5–7 business days to your original payment method. Please note that processing times may vary depending on your bank or payment provider.

Exchanges Size exchanges are offered subject to availability. Please contact us at support@le-charivari.com before sending any item back.

Important Note As we work with international suppliers, some returns may require additional processing time. We appreciate your patience and are committed to resolving any issue as quickly as possible.